EMPLOYEE EXPERIENCE MANAGEMENT (EXM)

                                  Turn employees
                                  into ambassadors

                                  EmployeeXM gathers continuous feedback from every employee experience to take the right actions to impact engagement, talent planning, productivity, and innovation. It empowers your organization to take actions that put your people first.

                                  The System of Action that takes you from listening to breakthrough results

                                  Ultimate listening

                                  Continuously listen and improve experiences for every employee

                                  Whether in the office, on job sites, or remote, hear every voice in your organization with a listening engine that makes sure you can take action when and where it matters most. From relational census and pulse to multi-rater and always-on feedback, you'll have the listening tools to understand and design the unique employee experiences your diverse workforce requires.

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                                  Predictive Analytics

                                  Fix problems before they become part of your culture

                                  Take action before problems become widespread with advanced statistical and human language tools that automatically model your experience and operational data 24/7 to surface key areas to focus on.

                                  AI-driven analytics and IO psychology-based decision tools equip managers, business leaders, operations and IT teams with the tools they need to drive both frontline action and strategic transformation.

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                                  Automated Actions

                                  Go beyond measurement. Drive immediate change.

                                  From guided manager action planning to real-time automated workflows using third-party app integrations, no experience goes neglected.

                                  Automate actions for frontline managers in real-time with feedback-to-action loops for every employee experience. EmployeeXM seamlessly integrates into leading HR technology including talent development tools, applicant tracking solutions, and ticketing tools.

                                  SEE XM AUTOMATED ACTIONS

                                  Enterprise Grade

                                  Keep your people data
                                  safe and available

                                  Give your teams powerful control for collecting, analyzing, storing, and acting on employee experience data. With a Defense-in-Depth approach to security and industry-leading data privacy, employee anonymity controls and data availability, your employee experience data couldn't be safer. It's all backed by our 24X7 Security Operations Center, powerful GDPR controls and certifications including ISO 27001, HITRUST and FedRAMP.

                                  Transform experiences across the entire lifecycle


                                  Engagement

                                  Equip managers and leaders with the insights and guided actions needed improve employee engagement.

                                  MORE ABOUT EMPLOYEE ENGAGEMENT

                                  Pulse

                                  Respond to more frequent feedback and act quickly to make improvements. Dig into key topics and ensure your actions to improve engagement are making a difference.

                                  MORE ABOUT EMPLOYEE PULSE

                                  EmployeeXM for IT

                                  Leverage employee insights to improve and optimize technology experience and improve productivity.

                                  MORE ABOUT EMPLOYEE XM FOR IT

                                  EmployeeXM 360

                                  Develop your employees and inform your talent management processes with automated and personalized multi-rater feedback..

                                  MORE ABOUT 360

                                  Onboarding Optimization

                                  Get new hires up to speed faster with improved ramp times, productivity and early engagement.

                                  MORE ABOUT ONBOARDING

                                  Exit Diagnostics

                                  Reduce attrition with an automated exit feedback system that helps you understand the actions that will retain your best people.

                                  MORE ABOUT EXIT FEEDBACK

                                  Benefits Optimization

                                  Optimize your compensation and benefits with employee feedback. Automated conjoint analytics and real-time reporting identifies the ideal benefits package to suit your budget.

                                  MORE ABOUT BENEFITS OPTIMIZER

                                  Training Assessments

                                  Optimize training to develop employees and deliver tangible results in performance and development.

                                  MORE ABOUT TRAINING

                                  Thousands of organizations rely on Qualtrics to power their employee experience programs


                                  Services & support to drive your success

                                  Experts on hand at every stage

                                  You get access to our team of PhD organizational psychologists and subject-matter experts to guide you through program design, analytics, action planning and reporting. You’ll also be supported by our customer success teams to help you maximize the value from your program.

                                  24/7 technical support

                                  Access help around the clock and around the world—our product specialists are based in 14 global offices and speak 9 different languages.

                                  The Qualtrics Partner Ecosystem

                                  Scale your program with the help of a global network of employee experience specialists who can add unique industry expertise and help drive innovation in your program.

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                                  Ready to take your employee
                                  experience to the next level?

                                  What is Employee Experience?

                                  Employee experience drives employees to join, contribute to and ultimately become brand ambassadors for their organizations. Employee experience has evolved from just satisfaction and engagement to a more holistic view of the experiences and interactions employees have at various stages of the employee lifecycle—whether that’s manager interactions, onboarding, promotion feedback, overall engagement or feelings about culture, diversity and more. An effective employee experience program creates happier, more-engaged and better-developed employees while also driving business outcomes like reduced attrition, higher revenue and increased customer satisfaction.

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